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The in-store secret that’s changing Kiwi kitchens

Why seeing appliances in action, before you’ve finalised your design, can transform the way your kitchen works.

There’s a moment that happens often at Kitchen Things. Someone comes in thinking they’ve already made their appliance decisions. They’ve got a brand in mind, a shortlist of features, and a spot marked out in the plans.

Then they take part in a cooking technology session, and everything changes.

Rachel, who’s spent over 20 years in the appliance world, has seen it countless times. A steam oven gets added. A brand gets swapped. A whole layout gets rethought, before it’s too late to make the change.

Real kitchens, real demos

This isn’t about glossy brochures or YouTube reviews. The stores are designed with working kitchens where ovens are live and ready to test.

“We have 18 ovens connected so we can come in and show people what the latest technology is”.

Customers can see the difference steam makes to a roast. Learn how a vacuum drawer works. Understand what a blast chiller actually does. Because when you see it, and taste the results, you realise what you might be missing.

It’s not just a lesson, it’s a mindset shift

Rachel says it’s common for people to come in thinking they don’t need much.

“I don’t steam vegetables, so why would I want a steam oven?”

But once they see what a steam oven can do with meat or reheating leftovers, they start to look at it differently.

She recalls a recent cooking class where “one went back to her designer and said, hey, I want to add a steam oven to my purchase… and two others actually changed the brand they had in mind”. The earlier in the process this happens, the easier it is to adapt the kitchen around it.

Good food starts with the right tools

The goal isn’t to sell more features. It’s to help people choose appliances that fit the way they actually cook. That might mean sticking with the basics, or it might mean discovering something that makes your life a lot easier.

As Rachel puts it, “You want to know, how am I going to put beautiful food on the table for my family?”.

That’s what this education is really about.

Because a great kitchen isn’t just about the finishes, it’s about how it feels to use. And knowing your appliances inside and out is one of the smartest design choices you can make.

Come early, not just when you’re ready to buy

That’s one of the biggest takeaways. You don’t need to wait until you’re placing an order. In fact, you shouldn’t.

“Even if you’re still in the early stages of thinking about doing a renovation, come in at that point”.

Kitchen appliances shape how your kitchen works. Getting those decisions right, before you finalise your layout, makes everything else fall into place. We call this the order of success, and it’s one of the key principles covered in our FREE Renovating Your Kitchen for Sale Guide. When you choose appliances too late, you limit your options. Get it right early, and the whole design works better.

Kitchen Things has stores throughout New Zealand and can run online appliance sessions if you’re not nearby. No matter where you are, you can still get the guidance you need to make smart choices.

The moment that changes everything

Many homeowners walk into appliance showrooms believing their choices are already made. They’ve got their layout planned, their preferred brands shortlisted, and a clear idea of what fits where.

Then they see the appliances in action and everything changes.

Live demonstrations often reveal new possibilities that plans and brochures can’t show. A different oven function, a smarter cooktop, or a layout tweak can completely transform how a kitchen performs day to day.

Seeing is understanding

Brochures and online reviews only go so far. The real insight comes from watching appliances work in real kitchens.

Live demonstration spaces allow you to test functions, compare results, and understand how technology translates into everyday cooking. You can see how steam improves texture and moisture, how combination ovens reduce cooking time, or how an integrated rangehood quietly keeps air clear.

These hands-on experiences turn technical features into practical understanding, helping homeowners choose appliances that genuinely suit their needs.

A shift in thinking

Many people start their renovation journey assuming they only need the basics. It’s common to overlook how different appliance options can improve convenience and efficiency.

Seeing an appliance in action can shift that mindset. Watching how a steam oven handles roasts or reheats leftovers often changes what homeowners thought they needed. Some discover that an induction cooktop fits their cooking style better, or that built-in ventilation opens up design possibilities they hadn’t considered.

Exploring these options early makes it easier to adapt cabinetry and layouts before decisions become expensive to change.

Good design starts with the right tools

A well-functioning kitchen is built around appliances that complement how you cook, entertain, and live. It’s not about buying more features, but about choosing the ones that truly matter.

When you understand how different appliances perform, you can make informed decisions that improve both your cooking experience and your home’s long-term value. The right oven, cooktop, or refrigeration choice can streamline your routines and enhance how your kitchen feels to use every day.

Come early, not last

One of the biggest mistakes homeowners make is leaving appliance decisions until the end of the design process. By then, cabinetry is confirmed, dimensions are locked in, and flexibility is limited.

It’s much smarter to explore your options at the start, even when you’re still in the early stages of renovation planning. Seeing appliances in action before you finalise your design ensures everything fits seamlessly and functions well.

Appliances influence how your kitchen is laid out, how you move through it, and how it performs long-term. Making those choices early helps every other design decision fall into place.

Final takeaway

A great kitchen isn’t just about how it looks; it’s about how it works. Seeing appliances in action before you finalise your design gives you confidence, clarity, and control.

It helps you choose tools that genuinely improve your lifestyle and ensure your kitchen is designed for the way you live, not just the way it looks on paper.


Disclaimer: This article is based on a podcast featuring insights from experienced professionals and is intended for general information and inspiration only. While we aim to share valuable guidance, please seek personalised advice from qualified professionals before making decisions about your property, finances, or renovation plans.

Curious to see more practical advice from industry experts? Visit our Top Tips hub for quick, valuable insights shared by people who’ve been there, helping you plan smarter and avoid common mistakes.

Visit Top Tips Hub

Our Renovating Your Kitchen Guides take the guesswork out of your project. From budgeting and layout to appliances and cabinetry, you’ll learn how to make confident, future-proof choices – whether you’re renovating to sell or stay. Join MyTrends for access to this and a full library of guides to support your property journey.

View GuidesJoin MyTrends

Curious to see more practical advice from industry experts? Visit our Top Tips hub for quick, valuable insights shared by people who’ve been there, helping you plan smarter and avoid common mistakes.

Visit Top Tips Hub

Our Renovating Your Kitchen Guides take the guesswork out of your project. From budgeting and layout to appliances and cabinetry, you’ll learn how to make confident, future-proof choices – whether you’re renovating to sell or stay. Join MyTrends for access to this and a full library of guides to support your property journey.

View GuidesJoin MyTrends

The in-store secret that’s changing Kiwi kitchens

Why seeing appliances in action, before you’ve finalised your design, can transform the way your kitchen works.

There’s a moment that happens often at Kitchen Things. Someone comes in thinking they’ve already made their appliance decisions. They’ve got a brand in mind, a shortlist of features, and a spot marked out in the plans.

Then they take part in a cooking technology session, and everything changes.

Rachel, who’s spent over 20 years in the appliance world, has seen it countless times. A steam oven gets added. A brand gets swapped. A whole layout gets rethought, before it’s too late to make the change.

Real kitchens, real demos

This isn’t about glossy brochures or YouTube reviews. The stores are designed with working kitchens where ovens are live and ready to test.

“We have 18 ovens connected so we can come in and show people what the latest technology is”.

Customers can see the difference steam makes to a roast. Learn how a vacuum drawer works. Understand what a blast chiller actually does. Because when you see it, and taste the results, you realise what you might be missing.

It’s not just a lesson, it’s a mindset shift

Rachel says it’s common for people to come in thinking they don’t need much.

“I don’t steam vegetables, so why would I want a steam oven?”

But once they see what a steam oven can do with meat or reheating leftovers, they start to look at it differently.

She recalls a recent cooking class where “one went back to her designer and said, hey, I want to add a steam oven to my purchase… and two others actually changed the brand they had in mind”. The earlier in the process this happens, the easier it is to adapt the kitchen around it.

Good food starts with the right tools

The goal isn’t to sell more features. It’s to help people choose appliances that fit the way they actually cook. That might mean sticking with the basics, or it might mean discovering something that makes your life a lot easier.

As Rachel puts it, “You want to know, how am I going to put beautiful food on the table for my family?”.

That’s what this education is really about.

Because a great kitchen isn’t just about the finishes, it’s about how it feels to use. And knowing your appliances inside and out is one of the smartest design choices you can make.

Come early, not just when you’re ready to buy

That’s one of the biggest takeaways. You don’t need to wait until you’re placing an order. In fact, you shouldn’t.

“Even if you’re still in the early stages of thinking about doing a renovation, come in at that point”.

Kitchen appliances shape how your kitchen works. Getting those decisions right, before you finalise your layout, makes everything else fall into place. We call this the order of success, and it’s one of the key principles covered in our FREE Renovating Your Kitchen for Sale Guide. When you choose appliances too late, you limit your options. Get it right early, and the whole design works better.

Kitchen Things has stores throughout New Zealand and can run online appliance sessions if you’re not nearby. No matter where you are, you can still get the guidance you need to make smart choices.

The moment that changes everything

Many homeowners walk into appliance showrooms believing their choices are already made. They’ve got their layout planned, their preferred brands shortlisted, and a clear idea of what fits where.

Then they see the appliances in action and everything changes.

Live demonstrations often reveal new possibilities that plans and brochures can’t show. A different oven function, a smarter cooktop, or a layout tweak can completely transform how a kitchen performs day to day.

Seeing is understanding

Brochures and online reviews only go so far. The real insight comes from watching appliances work in real kitchens.

Live demonstration spaces allow you to test functions, compare results, and understand how technology translates into everyday cooking. You can see how steam improves texture and moisture, how combination ovens reduce cooking time, or how an integrated rangehood quietly keeps air clear.

These hands-on experiences turn technical features into practical understanding, helping homeowners choose appliances that genuinely suit their needs.

A shift in thinking

Many people start their renovation journey assuming they only need the basics. It’s common to overlook how different appliance options can improve convenience and efficiency.

Seeing an appliance in action can shift that mindset. Watching how a steam oven handles roasts or reheats leftovers often changes what homeowners thought they needed. Some discover that an induction cooktop fits their cooking style better, or that built-in ventilation opens up design possibilities they hadn’t considered.

Exploring these options early makes it easier to adapt cabinetry and layouts before decisions become expensive to change.

Good design starts with the right tools

A well-functioning kitchen is built around appliances that complement how you cook, entertain, and live. It’s not about buying more features, but about choosing the ones that truly matter.

When you understand how different appliances perform, you can make informed decisions that improve both your cooking experience and your home’s long-term value. The right oven, cooktop, or refrigeration choice can streamline your routines and enhance how your kitchen feels to use every day.

Come early, not last

One of the biggest mistakes homeowners make is leaving appliance decisions until the end of the design process. By then, cabinetry is confirmed, dimensions are locked in, and flexibility is limited.

It’s much smarter to explore your options at the start, even when you’re still in the early stages of renovation planning. Seeing appliances in action before you finalise your design ensures everything fits seamlessly and functions well.

Appliances influence how your kitchen is laid out, how you move through it, and how it performs long-term. Making those choices early helps every other design decision fall into place.

Final takeaway

A great kitchen isn’t just about how it looks; it’s about how it works. Seeing appliances in action before you finalise your design gives you confidence, clarity, and control.

It helps you choose tools that genuinely improve your lifestyle and ensure your kitchen is designed for the way you live, not just the way it looks on paper.


Disclaimer: This article is based on a podcast featuring insights from experienced professionals and is intended for general information and inspiration only. While we aim to share valuable guidance, please seek personalised advice from qualified professionals before making decisions about your property, finances, or renovation plans.

Curious to see more practical advice from industry experts? Visit our Top Tips hub for quick, valuable insights shared by people who’ve been there, helping you plan smarter and avoid common mistakes.

Visit Top Tips Hub

Our Renovating Your Kitchen Guides take the guesswork out of your project. From budgeting and layout to appliances and cabinetry, you’ll learn how to make confident, future-proof choices – whether you’re renovating to sell or stay. Join MyTrends for access to this and a full library of guides to support your property journey.

View GuidesJoin MyTrends

Curious to see more practical advice from industry experts? Visit our Top Tips hub for quick, valuable insights shared by people who’ve been there, helping you plan smarter and avoid common mistakes.

Visit Top Tips Hub

Our Renovating Your Kitchen Guides take the guesswork out of your project. From budgeting and layout to appliances and cabinetry, you’ll learn how to make confident, future-proof choices – whether you’re renovating to sell or stay. Join MyTrends for access to this and a full library of guides to support your property journey.

View GuidesJoin MyTrends

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